There’s a simple reason, and a few slightly less simple ones. The most chill explanation? Your salt just dissolved over time, leaving behind liquid. The tank is designed to hold water, but too much water can feel like a red flag. So what gives?
One common culprit is a clogged drain line. Imagine trying to drink a thick milkshake through a straw that has a wad of gum in it. That’s your softener’s brine line when it’s blocked. The system pumps water in to make brine, but the water can’t drain out properly, so it just sits there.
Another possibility is a stuck valve. Your softener has little internal doors that open and close during its cycles. If one of those doors gets a little lazy and stays open, water keeps flowing in like a faucet you forgot to turn off. It’s not a disaster—just a lazy part that needs a nudge.