You can’t return custom-printed items, like that “World’s Okayest Boss” mug with your face on it. Also, software once opened is a no-go. Don’t even think about bringing back a CD-ROM with your fingerprints scratched into it.
Staples Return Policy On Opened Electronics? (The Truth!)
Surprising fact: If you bought a gift card, you’re legally stuck with it. Staples won’t take it back, even if it’s for $0.50 and you’re just embarrassed. That’s the law, not policy—but it feels personal.
The Fine Print of “Satisfaction Guaranteed”
Staples brags about its “100% Satisfaction Guarantee” on store-brand products. But here’s the trick: it’s only for Staples-brand items. So that “Staples” brand stapler that jams every five staples? Yes, take it back. But the fancy German brand that broke after one use? Sorry, that’s a 30-day standard return, minus any used staples.
And don’t try to return something you bought on clearance. Clearance sales are final, like a breakup text. Staples will point to the sign and shrug.
14 Brilliant Examples of eCommerce Return Policy (+ Proven Tips)
