Look, if you’re just trying to book a hot deal at 2 AM? The app is probably better. Don’t call at midnight. You’ll wake up some poor soul in a call center in another time zone. That’s just rude.
Call them when things go bonkers. Your booking disappeared? The rate changed mid-click? You accidentally booked a round in Narnia instead of your local muni? Phone time.
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Also call if you need a refund. That’s a big one. Emails can disappear into the Bermuda Triangle of customer service. A phone call leaves a trail. And a voice.
The "Secret" Hotline Trick
There’s a little insider move I love. If the main number gives you the runaround, try the customer care extension. Some people swear by calling during off-hours (like Tuesday at 10 AM).
Why? Because the agents are less stressed. They haven’t dealt with thirty angry golfers who couldn’t find the 10th hole. You get calmer help. It’s science. Kind of.
And if you’re feeling really cheeky? Ask for a supervisor politely. Use your best manners. A little sugar goes further than a ton of spice here.
