The electronics department has a terrific “Try Before You Buy” ethos. You’ll find working Sonos speakers, a wall of OLED TVs, and a dedicated Apple area where staff can actually fix your screen. Unlike other tech stores, no one here will pressure you into a payment plan for a wireless mouse you don’t need.
Little-known gem: The fourth-floor Wedding & Gift Service is open to anyone, not just engaged couples. Need a gift for a picky friend? Consultants will wrap your chosen Le Creuset pot in tissue paper and tie it with ribbon—for free. It’s the kind of service that makes Regina George’s Burn Book look nice.
Own brand and experience are partners in John Lewis revamp
Fashion: Slow and Steady Wins the Race
The womenswear section, called Woman, avoids fast-fashion chaos. You’ll find classic brands like Maje and Roksanda next to John Lewis’s own label, which somehow always nails the perfect trench coat. The fitting rooms are spacious, well-lit, and stocked with shoes to test with your outfit. Bring your book—you might be in there a while.
Menswear on the fifth floor includes a Suitsupply pop-up and a personal shopping service that’s blessedly non-intimidating. Book a Style Edit appointment; they’ll pull five outfits based on Pinterest boards you send them. It’s like having a fashion-savvy sibling who actually listens.
