In Japan, five-star feedback is the default—anything less is considered a subtle insult, like refusing a gift. In Germany, directness is prized—“Item okay, packaging adequate” is actually a glowing review.
In the U.S., we love a good redemption story. A seller who fixes a mistake often gets more praise than one who never made an error. It’s the underdog narrative—we can’t resist it.
Fun fact: On eBay, sellers with 99% positive feedback often face more scrutiny than those with 100%. That missing 1% becomes a mystery—like a missing sock in a laundry cycle.
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